Selected Complaint Protocols

 
District
Agency/Department & Jurisdiction: School-Based Planning Team Steering Committee
School-based planning team problems, noncompliance;
conducts Biennial Review
 
Relevant statute/policy:
RCSD Policy 2265; NYS CR 100.11; Section 1114 ESEA/NCLB
 
Time limits:           none
 
Other protocols required to engage this complaint protocol: check SBPT manual
For more information:       
State
Agency/Department & Jurisdiction: NYS Department of State, Committee on Open Government
violations of open meeting, freedom of information and personal privacy protection laws
 
Relevant statute/policy: 
NYS PUBLIC OFFICERS LAW, ARTICLE 6,SECTIONS 84-90 (FREEDOM OF INFORMATION LAW)       
PUBLIC OFFICERS LAW, ARTICLE 7 (OPEN MEETING LAW)
PUBLIC OFFICERS LAW, ARTICLE 6-A (PERSONAL PRIVACY PROTECTION LAW)
 
Time limits:           Yes. See statutes for details.
 
Other protocols required to engage this complaint protocol: see law for appealing FOIL request declines
 
Agency/Department & Jurisdiction: NYS Education Department, Office of Audit Services
Fraud, waste, abuse, or mismanagement of local, state, or federal education funds
 
Relevant statute/policy: various federal and state law
 
Time limits: no
 
Other protocols required to engage this complaint protocol: anonymous complaints accepted
 
For more information: Complaint forms, contact information at http://www.oms.nysed.gov/oas/fraud/index.html
 

Agency/Department & Jurisdiction:   NYS Education Department, Office of Title I

Violations of ESEA Title I, Parts A, C, and D, or of the General Education Provisions Act; or of Section 100.2(ee) (Academic Intervention Services)

 

Relevant statute/policy: 
 
Time limits: Yes.
 
Other protocols required to engage this complaint protocol: Must first send written complaint to district. Must cite specific laws violated and corrective action sought. See website for details. http://www.emsc.nysed.gov/nyc/ComplaintProcedures.shtml

Agency/Department & Jurisdiction: NYS Comptroller, Division of Investigations
Investigates allegations of fraud, corruption, mismanagement and waste in State agencies, local governments, including school districts and other local municipal departments. The Division also investigates allegations of fraud and corruption by vendors doing business with the State and local authorities.
 
Relevant statute/policy
 
Time limits: none
 
Other protocols required to engage this complaint protocol: anonymous complaints OK, complaint form and contact info on web
 
Division Phone: (212) 383-2591 (518) 474-4331
E-mail: Investigations@osc.state.ny.us
Fax:
(212) 383-2594 or (518) 408-3364
 
Agency/Department & Jurisdiction: 310 Appeal to NYS Commissioner of Education
For any person who feels they are aggrieved by an action by a school district
 
Relevant statute/policy:
Education Law Section 310
Parts 275, 276 and 277 of the Commissioner's Regulations 
 
Time limits: Yes. Appeal must be filed 30 days after action you are challenging.
 
Other protocols required to engage this complaint protocol: Very formal process, usually conducted by attorney. Instructions, forms and guidance for appeals without an attorney available on website at http://www.counsel.nysed.gov/appeals/instruction.htm.
 
 
Federal
Agency/Department & Jurisdiction: US Office of Inspector General
Investigates allegations of fraud, waste or abuse involving Department of Education funds or programs
 
Relevant statute/policy
 
Time limits:
 
Other protocols required to engage this complaint protocol: investigators will ask if you have sought local or state remedies, and if not, will refer to state.
 
For more information: 
OIG hotline at oig.hotline@ed.gov or toll free number
1-800-MIS-USED.
 
Agency/Department & Jurisdiction: US ED Office of Civil Rights
Resolves complaints extends to allegations of discrimination based on race, color, national origin, sex, age or disability in public and private programs that receive Federal funds from the U.S. Department of Education.
 
Relevant statute/policy:
 
Time limits: Complaint must be filed within 180 days of alleged discrimination.
 
Other protocols required to engage this complaint protocol: Requires signed consent form to process investigation.OCR will not handle a complaint already addressed by an agency or within a district/agency’s grievance procedure. Go to http://www.ed.gov/about/offices/list/ocr/qa-complaints.html for FAQ. Complaint form on website http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm
 
For more information: 
Telephone: 646-428-3900
FAX: 646-428-3843; TDD: 877-521-2172
Email: 
OCR.NewYork@ed.gov

http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm
 
 
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